Course Description
Process Management Workshop
A Process Fundamentals Course
Overview
Improving an organization's engineering processes is always a challenge. It requires a blend of leadership, process knowledge, change management skills, and an effective process improvement infrastructure.
This one-day class, based on our comprehensive Process Management Guidebook, discusses the key elements of process management and provides attendees with the information they need to define and initiate an effective process improvement function in their organization.
Intended Audience
- Software and engineering process group members who are responsible for developing and supporting processes.
- Managers who are responsible for directing their organization's process improvement activities.
- Anyone concerned about improving an organization's product development capability.
Class Objectives
- Understand how to establish an organizational infrastructure for process improvement
- Learn how to identify the major strengths and key issues regarding your organization's processes
- Understand how to prepare improvement plans that address the key process issues and business objectives
- Learn about techniques for successfully defining and implementing processes
Class Outline
- Establishing a process improvement function (e.g., SEPG)
- CMMI gap analysis and identifying process issues
- Developing process improvement plans
- Defining and documenting processes
- Process repositories
- Techniques for implementing process changes
CMMI Areas Addressed
The Process Management Workshop addresses the Organizational Process Focus (OPF) Process Area.
Format
The general format is lecture combined with exercises and discussion designed to illustrate and reinforce the concepts and techniques presented.
About the Instructors
The instructors are experienced management consultants who have been helping software and systems organizations improve quality and productivity for more than twenty years.